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Non-emergency medical transportation

MovingWesternNew York.

Safe, reliable and accessible non-emergency medical transportation throughout Western New York.

01Transportation

How wemove people.

Three kinds of ride, each with the vehicle built for it.

  1. Sedan

    01Sedan

    Taxi / Livery Transportation

    Sedan service for medical appointments and the everyday travel around them. Booked in advance, with an LGM driver at the wheel.

    • Curbside pickup
    • Booked in advance
    • Private-pay available
    • Smoke-free vehicle
  2. Passenger van

    02Passenger van

    Ambulatory Transportation

    For passengers who walk independently or with light assistance. A driver helps with getting in, getting out and getting to the door.

    • Assistance at the door
    • Space for a walker or cane
    • Room for a companion
    • Smoke-free vehicle
  3. Wheelchair-accessible van

    03Wheelchair-accessible van

    Wheelchair Transportation

    Accessible transportation without the transfer.

    Passengers can board and ride in their own wheelchair using our lift-equipped vehicles.

    • Rear platform lift
    • Wheelchair securement
    • Trained drivers

02Service area

Western New York,connected.

From Niagara Falls to Jamestown and from Buffalo to Rochester, LGM carries passengers to care across a broad Western New York service area.

LAKE ONTARIOLAKE ERIEOrleans CountyMonroe CountyWyoming CountyNiagara CountyCattaraugus CountyChautauqua CountyErie CountyGenesee CountyORLEANSMONROEWYOMINGNIAGARACATTARAUGUSCHAUTAUQUAERIEGENESEEBuffaloTonawandaAmherstWilliamsvilleCheektowagaLancasterWest SenecaOrchard ParkHamburgEast AuroraSpringvilleNiagara FallsLockportMedinaAlbionRochesterBrockportGreeceHenriettaWebsterBataviaLe RoyWarsawArcadeDunkirkFredoniaWestfieldJamestownGowandaEllicottvilleSalamancaOlean

Service network illustration

Counties served

Buffalo · Tonawanda · Amherst · Williamsville · Cheektowaga · Lancaster · West Seneca · Orchard Park · Hamburg · East Aurora · Springville · Niagara Falls · Lockport · Medina · Albion · Rochester · Brockport · Greece · Henrietta · Webster · Batavia · Le Roy · Warsaw · Arcade · Dunkirk · Fredonia · Westfield · Jamestown · Gowanda · Ellicottville · Salamanca · Olean

Request a ride716-204-2404

Not sure if we cover your address? Call and ask.

03Careers

Drivewith LGM.

Join the team that keeps Western New York moving.

Interested in joining LGM? View opportunities or submit your information.

Where you could fit

  • Drivers

    Drive ambulatory and livery passengers to appointments across Western New York.

  • Wheelchair Drivers

    Operate lift-equipped vans, secure wheelchairs and assist passengers door to door.

  • Dispatch / Operations

    Schedule rides, coordinate drivers and keep facilities and families informed.

04Insurance & payment

Plans wework with.

LGM Transport accepts the plans and programs below. Coverage depends on the member’s plan, eligibility and authorization, so please confirm before you ride.

  • iCircle Care
  • Kalos Health
  • Nascentia Health
  • MAS
  • Fidelis Care
  • Independent Health
  • Elderwood

Private pay available

No plan, or a trip your plan does not cover? Book directly with LGM and pay for the ride yourself. Call for a quote before you book.

Listing a plan does not mean every ride is covered. Transportation benefits vary by plan and may require prior authorization. Names and logos belong to their respective owners.